in some cases after you have uninstalled ESET Nod 32 using the standard means of your operating system and then rebooting your computer, some signatures about the antivirus software may remain in the system registry of your operating system. If ESET Nod32 is detected, Kaspersky Lab Setup Wizard asks to delete the detected incompatible software manually and terminates the installation process.
Before the files are copied onto a hard disk the Setup Wizard scans the disk for software incompatible with Kaspersky Lab applications. Signatures in the system registry are determined by Kaspersky Lab Setup Wizard as if fully-functioning ESET Nod32 is installed on your computer.
In order to fully remove the product from your computer, follow the recommendations below:
The ESET company does not suggest to uninstall your ESET security product using the Windows Add or Remove Programs utility from the Control Panel.
The ESET Nod32 can be uninstalled by two different methods:
Uninstallation of ESET security product by standard Microsoft Windows tools
- in the bottom left corner click the Start button
- perform the following actions:
- for Windows XP:
- select the Control Panel item
- in the Control Panel window click Add or Remove programs
- for Windows Vista and Windows 7:
- select the Control Panel item
- in the Control Panel window click Programs
- in the Programs window select Programs and components
- in the list of programs select the McAfee anti-virus
- perform the following actions:
- for Windows XP
- click the button Change/Remove (if you are offered to remove some common files click the button Yes, for all)
- for Windows Vista and Windows 7
- double-click the application name
- in the Programs and components window click the Yes button
- after the uninstallation process completes, restart your computer
- after restarting, confirm that you can see hidden files and folders
- find and delete the following folders:
- if OS Windows XP is installed on your computer
- C:\Program Files\ESET
- C:\Documents and Settings\All Users\Application Data\ESET
- C:\Documents and Settings\%USER%\Application Data\ESET
- if OS Windows 7 or Vista is installed on your computer:
- C:\Program Files\ESET
- C:\Program Data\ESET
Uninstallation of ESET security product using ESET Uninstaller
Using the ESET Uninstaller may reset your Windows network settings (alternative IP address, default gateway, subnet mask). After you complete work with ESET Uninstaller and restart your computer, you will need to configure network settings. In order to uninstall the ESET security product using ESET Uninstaller, perform the following actions:
- download ESET Uninstaller.exe (ESET UNINSTALLER (C) ESET, LLC) and save the utility on your Desktop
- restart your computer and start in Safe Mode.
If you attempt to run the ESET Uninstaller in normal mode, it will fail and create an "ERROR!" message text file on your Desktop- double-click the ESET Uninstaller icon
- carefully read the warning: "This tool uninstall AV product in non-standard way. Your PC can be harmed seriously, please back up Your data. Please keep in mind that as soon as this application is finished your network connection can be down and you will have to restart your PC. Are you really sure to continue? <y/n>". If you agree to perform the actions type "y" to confirm
- after the following question appears: "Are you sure to uninstall ESS/EAV/EMSX from this OS?", you will see the information about your OS. To confirm type "y" in the question line.
- the uninstallation will take about 1 minute. After the process completes, the utility will be automatically closed
- restart your computer in normal mode.
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